AI for tradies, wired into your systems. AI implementation for trades and workshops.
Simpro. ServiceM8. GoHighLevel. Lana.
Each one lights up when the work flows between them.
Hours back. Not hype.
We connect AI to the systems you already run, then train your team to use it. You approve anything that matters.
We connect AI to Simpro, ServiceM8, GoHighLevel and Lana, then train your team to use it. You approve anything that matters.
Same thing. Typed twice.
Most admin in a trade business isn't hard. It's the same job typed into one system, then another, then chased by hand.
The enquiry that never became a job
A website form, a Facebook message, a missed call. Someone retypes it into Simpro or ServiceM8, or nobody does.
The call nobody wrote down
The details live in one person's head until the job goes wrong.
The quote nobody chased
Sent on Tuesday. Quiet all week. By Friday the customer has booked someone else.
The invoice that sat
The job was done on Monday. The invoice went out on Thursday. The money came in the week after.
The question only one person can answer
What did we charge them last time? Is the part in? Ask the one person who knows, if they're not on a roof.
The new starter
Learning the system from whoever has a spare ten minutes, which is nobody.
Simpro, ServiceM8 and the CRMs each ship their own AI now, and each works mainly on its own records. The hours sit between them.
Three parts. In this order.
Skip the third and the first two don't stick.
Connections between your systems
Your website, phones, CRM, job system and Xero agreeing with each other, so nothing is typed twice.
- Enquiries become clients and jobs
- Calls written onto the right job
- Paid invoices back on the customer record
- A daily check of jobs against Xero
AI that answers, drafts and summarises
Set up on your own documents and your own records, with you approving what goes out.
- An AI receptionist and website chat
- Quote and follow-up drafts
- Job and call summaries
- Plain-English questions over your own data
Training your team will still use
Role by role, on your own system and your own jobs, then checked a month later.
- Office, estimators, techs and managers
- The first prompts for each role
- A go-to person trained first
- Task times measured before and after
Chat, calls and messages. Answered.
Website chat, social messages and the phone line, handled by AI trained on your own pages, FAQs and files. Anything it can't answer goes to the right person.
Send it through.
One missed call at 7:40pm. Hold the button and watch it move from the phone to the job to the accounts without anyone typing it twice.
Hold for about two seconds. Keyboard: hold Space.
- Job created in Simpro or ServiceM8.
- Call written onto the job.
- Follow-up drafted for you to approve.
- Invoice checked against Xero.
The systems we optimise.
We don't replace what you run. We set it up properly, wire AI into it, connect it to what sits beside it, and train the people who use it.
ServiceM8
AI and automations around the job: enquiries in, calls on the job, invoices out.
See how →Simpro
Implementation, Simpro Lightning set-up and the connections around it.
See how →Square POS
Square customers, sales and appointments joined to your CRM, so follow-ups go out and the AI knows who it is talking to.
See how →Lightspeed
Years of Lightspeed customers and opt-ins, put to work: follow-ups, answers and AI that knows what they bought.
See how →Shopify
Orders and customers joined to your CRM and job system, with follow-ups and order answers from your own store.
See how →Neto
Orders, customers, stock and product answers, joined up by people who run a Neto store themselves.
See how →GoHighLevel
HighLevel set up for a trade business: workflows, funnels, pipelines and the AI, joined to your job system.
See how →Lana
The whole of Lana set up properly: workflows, forms, campaigns, the AI receptionist and chat.
See how →Brilliant Directories
Members and enquiries from your directory into a CRM, with the follow-up and AI that BD can't do on its own.
See how →Voice, chat and IVR
An AI receptionist, website and social chat, and a phone menu that routes calls.
See how →Claude for business
Claude set up for your team: your documents, your jobs, your rules.
See how →ChatGPT for business
ChatGPT set up properly for the whole team, with safe connections and rules everyone follows.
See how →Team training
ServiceM8 and AI training your team will still use in a month.
See how →We run what we automate.
Tune Cycles is our own business: 10 mechanics, a Marrickville workshop and mobile servicing across Sydney, rated 4.7 stars from 601+ Google reviews. It runs on ServiceM8, GoHighLevel, Fieldd, Neto and Xero, joined by a hub we built and run every day.
Website, CRM, ServiceM8, bookings and Xero kept in step by one sync that runs every three minutes.
Enquiries into jobs, paid invoices onto the CRM, calls onto job notes, a daily Xero check, and more.
An AI voice agent answers when the workshop is closed, and knows each caller's bikes on file.
API calls to answer a revenue question from ServiceM8: about 28 minutes down to about 3, in a two-case test.
It isn't finished. The chat-to-booked-job path is the next build, and we'll say so when it's live.
You approve. AI earns its way in.
Every build starts small and read-only, and gets write access one step at a time.
Dry run first
Every tool shows what it would change, and changes nothing until a person says yes.
You approve what matters
Quotes, refunds, anything sent under your name: a person signs off before it goes.
Customers know it's AI
Chat and voice agents say they are AI, offer a person, and announce recording before a call is recorded.
Your data stays yours
It lives in your own Simpro, ServiceM8, CRM and AI accounts. Nothing is copied into a system we own.
Built to local rules
Call-recording consent, the Spam Act for texts and email, the Do Not Call Register for AI voices, and no AI-written reviews.
Handed over properly
Every build ends with an AI policy and a register of the AI tools you use, with one named owner.
General information, not legal advice.
One job first. Measured.
We don't start with a platform. We start with the task that eats the most hours, and prove it.
- 01
A fifteen-minute call
Which job eats your week? Which system holds it? We tell you straight if AI is the wrong tool.
- 02
We time it
Minutes per task, on your own jobs, before anything changes. That number is what we have to beat.
- 03
We build one thing
It runs as a dry run first. You see every change it would make, and you approve it.
- 04
We train the people who use it
Role by role, on your own system, with your own jobs. The go-to person in the office first.
- 05
A month later, we check
Is the task faster? Who still uses it? What needs changing? Then we pick the next job.
Every build is quoted before it starts. No platform plans, no lock-in.
The ones we always get.
Will this replace my office staff?+
No. Most office teams we meet are buried in red tape: retyping jobs, chasing paperwork, keeping three systems in step. Each week they fall a little further behind. AI takes that load off them. The aim is cleaner admin, shorter delays for customers, and an office that can take on more work as the business grows. Your people stay on the work that needs a person: pricing, the tricky customer, the job that's gone sideways.
Simpro and ServiceM8 already have AI. Why do I need you?+
Use it. Simpro Lightning and ServiceM8's Office Agent are good at work inside their own records, and we'll help you switch them on properly. What they don't reach is everything around them: the website, the phones, the CRM, Xero. That's the layer we build, and we train your team on both.
Is it safe to put customer data into AI?+
Not into free public tools. We set up business plans with model training switched off, start read-only, and keep your data in your own accounts. Every build ends with an AI policy and a list of the AI tools you use.
Do we have to change systems?+
No. We work in what you run. If part of your set-up is genuinely costing you, we'll say so, but switching isn't the plan.
What does it cost?+
Every build is quoted before it starts, after a fifteen-minute call. Most start with one job, measured, so you can see whether it paid before doing the next.
Do you only work with bike shops?+
No. Tune Cycles is our own business and the place we prove things first. We work with trades on Simpro and ServiceM8, businesses on GoHighLevel and Lana, and workshops of every kind.
Where are you based?+
Sydney, working remotely with trade businesses and workshops anywhere in Australia.
Find the hours first.
Fifteen minutes, no pitch deck. Tell us which job eats your week and we'll tell you whether AI is the answer yet.
Hayden Nosatti · Leadout · Sydney